Retire Your Environmental Paper Forms & Go Digital

paper-forms-excel-to-digital-locus-platform-environmental-data-laptop-simplify

I am constantly reminded by the number of calls we receive, that no matter how robust a SCADA and HMI system is, there is always a requirement for in-field O&M verifications and documentation. It’s almost universal and spans a myriad of industries, large and small, the need to monitor and record thousands of periodic (daily/per shift/weekly, etc.) routine readings/recordings at a prescribed frequency often recorded on pen to paper field forms. The same processes sometimes use “template” spreadsheets for data collection that are then emailed/placed on shared file servers or otherwise sent to some central location for review and post-processing. These processes are antiquated and subject to data quality and record-keeping challenges.  

It’s time for an upgrade! 

Electronic forms are great for collecting data and almost every business entity has built such forms in spreadsheets, word processing, or simple databases to collect the information. In addition, there is a software category of form builders, and they can certainly build forms. The question becomes is it a good fit to solve your business process issues?

Most customers have more sophisticated needs than simply collecting information on one or more custom forms – they want to do something with all the information collected far beyond what simple form builder tools can provide. Even customers with sophisticated spreadsheet forms, can’t manage them as they multiply exponentially or their Excel gurus retire. 

Here are some examples of where you may require software tools beyond a simple form builder: 

  • Collecting equipment readings on each shift at multiple locations and reporting the data to centralized management, who review the data, and look for trends/issues. 
  • Verifying and validating data at the point of data entry to eliminate data entry errors. 
  • Automatically visualizing (charts or tables) information in near real-time to make operations decisions. 
  • Sharing the information with others. 
  • Scheduling activities related to periodic or infrequent data collection events. 
  • Receiving notifications when actions are due. 
  • Automatically creating regulatory reports in prescribed formats. 
  • Creating complex workflows and audited approval processes. 
  • Creating intelligent forms with calculations based on past data or other criteria.

Locus Platform is a configurable platform with standard applications that are easy to configure to customers’ unique requirements. One of its many strengths is its powerful form builder capable of creating simple or complex forms with simple or sophisticated logic. So, for customers looking to move from paper and spreadsheet templates, it’s an excellent option to consider, especially if you require more than a simple “fill in the blank” form for transmittal using mobile devices. Best of all, the data are securely stored in a database structure for reporting and alternative business uses and analyses, compared to the almost impossible management of hundreds of spreadsheets or paper forms. 

Here are some examples where sophisticated forms are integrated with a flexible database: 

  • Water Utilities – Tracking chlorination and aerobic digestion processes with daily inputs/outputs with a monthly summary and chart and tracking well production across well fields. 
  • Water Utilities – Tracking periodic sewer discharges and water samples for permit compliance. 
  • Agriculture – Monitoring food processing equipment for compliance with optimum equipment opeating parameters for air permits. 
  • Pharmaceutical/Chemical Manufacturing Facilities – Tracking EHS daily, weekly, monthly, etc. investigations and in-house audits. 
  • Universities – tracking chemical inventories. 
  • Facility Engineering – Documenting O&M activities for groundwater treatment systems.
  • Electric Utilities – Monitoring water/energy/gas usage from old-style meters for sustainability reporting with data entry validation. 
  • Refineries and Terminals – Collecting O&M, usage, and wastewater data.

If you still rely on paper forms and template spreadsheets and are ready to streamline your process and enhance the value of your data, give us a call and we can show you a range of options that will retire the paper forms for good!  

 

See Your ESG Data Like Never Before

Todd Pierce explains in this short video how Locus Technologies data portability can be available for all your data needs.

Access your environmental data wherever you need it

Todd Pierce explains in this short video how Locus Technologies data portability can be available for all your data needs.

Getting the most out of configurable EHS and ESG software

Director of Sales Engineering, Steve Paff, highlights Locus Software’s configurable hierarchy and how versatile it can be.

No-Code Application Development

Locus delivers capabilities that enterprises need to achieve true digital transformation in a unified low-code or no-code automation platform. Locus provides out-of-the-box tools and services to automate business processes, integrate with external applications, and provide a rich user experience.

No-Code EHS Application Development

Locus offers low-code app building, rich multi-experience capabilities, business process orchestration, automated decision making, and easy integration with other databases. Locus makes it easy to modify existing seeded apps or build entirely new apps in a few clicks and provides easy ways to write business logic to solve challenging EHS or ESG problems. We let you blend “off the shelf” apps and unique requirements with exceptional ease.

Who is a User-Developer?

If you know how to layout slides, if you can draw a flow chart, build a spreadsheet using formulae, sorting, with tables and charts, then you are a User Developer. We empower domain experts to build applications within the Locus Platform using the platform’s drag and drop functionality.

What is No-Code Development Platform Software?

No-code development platforms provide drag-and-drop tools that enable end-users with proper access privileges to develop software quickly without coding. Locus Platform provides WYSIWYG editors and drag-and-drop components to rapidly assemble and design EHS, ESG, or any other application applications. Both developers and non-developers can use these tools to practice rapid application development with customized workflows and functionality. Locus Platform provides tools for enterprise-sized businesses that need to quickly design business processes and workflow applications at a large scale, such as ESG reporting or EHS compliance management. The software tools provide templates for workflow, element libraries, and interface customization to create fully functioning applications without any coding.

With Locus, your organization can:

  • Drag-and-drop entities to assemble applications.
  • Allow non-developers and non-technical users to build applications.
  • Build ESG, EHS, or any other apps fast using visual tools that empower IT and business lines alike.
  • Leverage no-code integration to connect and act upon data across databases, cloud services, and legacy systems without data migration or use APIs to tie in data.
  • Deliver enterprise-grade security, scalability, and reliability to support mission-critical business apps.
  • Easily build complex workflows to suit your organizations needs.

More on Custom Apps.

Q&A with the Locus Support Team

The biggest differentiator between Locus and other EHS software providers is our support team. Not only do we pride ourselves on the quickest and most efficient resolutions in the industry, but on our human approach to support. Get to know our support team as we recently sat down (virtually) with them to talk about the ins and outs of their field, how it is working for Locus, and more.

Locus Technical Support & Training

What is your most common support case?

Our most common support case is user management related. Many times, our customers need assistance adding new users or updating their user lists. We receive a lot of requests for resetting passwords.  

What is the most unique case you’ve seen?

Almost ten years ago, there was a bug within SQL itself! It was quite a mystery. We would venture to say that we have at least one unique case every week. No single case is the same! It certainly keeps us on our toes. We also had a case once where an organization was acquired by another organization. Due to this, we had to rename the users and organizations which ended up resulting in over 300 user changes which impacted historic records. 

What is your average response time?

It is our policy to respond to all cases within two hours of receiving them (given that they come in between the hours of 5am and 3pm Pacific Time). If they come in outside of those hours, we respond within 2 hours of beginning our normal hours. We get many compliments on how speedy our response times are! It is the policy of the team for Tier 1 staff members to check new cases every thirty minutes or so. Critical issues typically receive almost immediate responses! Quick response times are one of our proudest achievements.  

Can you name a case that made a great impact on the user?

We have had many cases where we have received numerous thank yous from the customer. There has been a time or two when a customer did a widespread data update without meaning to. Our quick response and ability to revert their changes was much appreciated. We have also been known to help our customers with some very interesting issues that require quite a bit of troubleshooting on our end. The Support Team is incredibly patient and willing to dive deep into questions that customer’s come to us with. 

What is something people may not know about the support team?

The Locus Support Team consists of many individuals from a variety of backgrounds ranging from Environmental Engineering, Biology, Environmental Science, Environmental Health and Safety, Mathematics, Data Management, GIS, and much more! The Tier 1 team consists of three outstanding individuals who work across the Support Team, Engineering Team, anConfiguration team. The Tier 2 team consists of a wide variety of developers, configurators, and specialists in the field. Together, the Locus Support team has over 75 years of combined experience in the Environmental field. We have a few folks on the team that have outward appearances outside of the norm ranging from long hair, piercings, tattoos, and even purple hair.  

How has working more hours remotely affected your team?

Because our team is spread across the United States, with team members working out of the Asheville and Mountain View offices, as well as remote employees, we haven’t been impacted as much by the stay at home COVID-19 orders. Our team has always excelled at communication through email and other online chat services. The ability to talk through tools such as Teams and Skype, has given us the advantage edge during this pandemic. In addition, a large number of our Support Team are remote employees ranging across California, Tennessee, Indiana, Utah, and many other states. 

What is your favorite part about working on the Locus support team?

The first answer that came to the team was that we are all a family! We are incredibly supportive and encouraging of one another and we have FUN while working!  One of the fun things that we all have in common is our deeprooted love for animals. One of our favorite pastimes is sharing pictures of our animals, as well as their silly antics! We also like to share about our parenting concerns, particularly during COVID-19 times! Locus is an amazing place to work, in part because of the educated, experienced and awesome personalities we have working as a WHOLE team, rather than just a support team.  When asked, the number one response was the friendly and family-like atmosphere.  

What certificates/degrees does the support team hold?

Locus Expertise Infographic

Master of Applied Science  

  • Environmental Policy and Management 
  • Environmental Engineering 
  • Biology 

Associate’s 

  • Crisis, Emergency and Disaster Management 
  • Emergency Management 

Bachelor of Science 

  • Environmental Science 
  • Environmental Chemistry 
  • Civil Engineering  
  • Physical Geography 
  • Mathematics 
  • Integrated Science and Technology 

Certifications 

  • FEMA Certifications 
  • ISO 9001, 9000 and 14000 Internal and Lead Auditor Certification 
  • Accredited GHG Verififier 
  • 40-hr HazWoper 
  • Graduate certificate in GIS 

More on Locus Support.

5 Ways To Save With Locus

For over 20 years, Locus environmental software customers have saved enormously on their setup and and data entry costs. This infographic highlights the aggregate savings of all users based on conservative estimates of time and cost for different aspects related to our software.

5-ways-to-save

 

 

An EHS&S Look Into the Tech Used in the Iowa Caucuses

The Importance of User Implementation and Quality Assurance from an EHS&S Software Provider

After reading about the IowaReporterApp used during the 2020 Iowa caucuses, it struck me how remarkably similar it is in intended function to the EHS&S software developed by my employer, Locus Technologies. Both their application and Locus’ mobile technology collect large quantities of sensitive data from several remote users at multiple facilities, allowing for instant calculation and reporting. What surprised me though, is just how vastly different their user implementation and data management methodology was from what is standard operating procedure at Locus.

In this blog, I will highlight some of the pitfalls of the IowaReporterApp, and compare it to Locus’ EHS&S software. Note, this article is not a political critique, but is an examination of data collection and data quality methods used during the caucuses.

Complex data - Data stewardship

Implementation

Users were introduced to the IowaReporterApp just days before the caucuses and received no app-specific training. Many users were downloading the application on the night of the caucuses.

The Iowa caucuses have been held biennially for almost a half-century as the first major contest of the primaries. The date of the caucuses was a surprise to no one. As a result, app development deadlines should have given enough time for user implementation, through one-on-one training or presentations with appropriate support staff. If app deadlines were not met, there should have been a fallback to redundant reporting systems, like in the case of Nevada, who were also planning to use the app but have opted out after the debacle in Iowa.

When Locus introduces new users to our software, we take implementation seriously. Our customer support team is composed of domain experts who have actively built and used Locus software. We know the deadlines and the problems users typically face during the implementation process. From one-on-one and on-site training to quick turnaround, our support team does everything they can to ensure that users are comfortable with our product as soon as possible.

Complex data - Software quality assurance

Untested Software/Quality Assurance

User implementation deadlines are all the more important given that the software had no real-world use to this point. While it is not advisable to go live with untested software, at the very least, having users stress test a product before field-use could have staved off a few issues.

This is something we see frequently with newer products and newer companies. Locus has over 20 years of experience creating EHS&S software used by U.S. government organizations and Fortune 500 companies. Our quality assurance team rigorously tests any update we bring to customers and doesn’t rush changes to sell a platform update, since every user is always on the same version of Locus software.

Complex data - Data redundancy

Data Redundancy

No one can question that Excel or Google Spreadsheets can perform math correctly, but what is frequently overlooked or not even considered, are the macros, custom functions, and calculations that are often added to spreadsheets when deployed for managing data and other tasks. If one fails, there need to be backups for reporting and storing data.

When the untested application predictably failed, users flocked to the phone lines as a redundancy. Manual data collection on such a scale created confusion and could not carry the load, and had no way of accounting for errors in data entry. At Locus, we understand the importance of EHS&S data, and maintain backups and full audit trails for all critical data, with quick restoration available so you can keep going if anything should happen.

Complex data - Security

Security

The IowaReporterApp was not released in time to get approval in Apple’s app store, and it was sent out through beta testing platforms which required suspension of smartphone security settings.

ProPublica, a nonprofit organization who produces public interest investigative journalism, did a report on the security of the IowaReporterApp after the Iowa Caucuses. Shockingly, they found security problems to be “elementary” and that the app was so insecure that vote totals, passwords, and other sensitive information could have been intercepted or changed. Luckily, there seems to be no evidence of hacking or tampering with results.

Locus understands the need for security with sensitive data, and hosts our entire infrastructure in the most secure and reliable cloud, Amazon Web Services. AWS has an unmatched portfolio of cloud services that Locus fully utilizes to the benefit of their customers.

Complex data - Data entry

Summary

Overall, I think that the mishaps related to the IowaReporterApp show just how easy it is for a data collection and management application to fail if not properly implemented and ran by those with years of practical expertise. Subverted data quality will always be extremely costly to your organization, both financially and otherwise, and should be avoided unequivocally.


Locus Technologies was founded in 1997. Locus’ environmental data management software currently handles over a half billion sensitive records taken from over one million unique locations and is used hundreds of organizations including the government agencies and Fortune 500 companies. Aaron Edwards received his bachelor’s degree in Political Science from UNC Asheville and is Marketing Associate for Locus Technologies. He is an active voter, and is unaffiliated with any political party.

Why Locus?

Infographic: 6 Benefits of EHS on AWS

In this infographic, we have outlined a few of the ways EHS programs benefit from having an AWS-hosted solution. Locus customers recently received these benefits as a result of moving our entire infrastructure to Amazon Web Services—the world’s leading cloud. Learn more about the move to AWS.

Infographic: 6 Benefits of EHS on AWS

 

Can your EHS software vendor share SaaS system performance statistics in real time? Across all customers?

EHS SaaS Multitenancy explained and why it matters.

There is a considerable degree of (intended) confusion in the EHS software space when it comes to cloud computing and multitenancy. If your software vendor cannot share statistics in real time like shown in the figure nearby, most likely they do not run on a multitenant SaaS platform.

The real-time information on system performance and security of SaaS cloud platform is the most important element that frequently gets overlooked during EHS software selection process. Success in the cloud is built on trust.  Trust starts with transparency.
Our real time status monitoring (ran by an independent provider of web monitoring services) provide transparency around service availability and performance for Locus’ EHS SaaS products.
Just as with airlines that fly through clouds, our entire business is built on trust and security of our cloud offerings. Over 700,000 locations around the globe trust Locus to safeguard their data in the cloud.

Cloud Computing
Since the turn of the millennium, cloud computing has revolutionized the landscape of the computing world because it provides enterprise-grade computing resources that are affordable and instantly available. Clouds provide straightforward access to IT resources—you just access as many resources as you need when you need them, and never have to deal with the complexities of managing all of the underlying infrastructures that provide those resources. EHS manager job is suddenly a lot simpler and easier with cloud computing. You don’t even need help from IT department (if you don’t want it).

Multitenancy

Multitenancy is the fundamental technology that clouds use to share computing resources cost-efficiently and securely. Just like a bank—in which many tenants cost-efficiently share a hidden, common infrastructure, yet utilize a defined set of highly secure services, with complete privacy from other tenants—a cloud uses multitenancy technology to share IT resources securely among multiple applications and tenants (businesses, organizations, etc.) that use the cloud. Some clouds use virtualization-based architectures to isolate tenants; others use custom software architectures to get the job done. The multitenant design of a cloud service can have a dramatic impact on the application delivery and productivity of an IT organization, yet most CIOs, CTOs, system architects, and developers who use clouds don’t give it a second thought because it’s all magic that transparently happens behind the scenes.

Locus Platform is the proven cloud application development platform that powers popular Locus cloud EHS and Sustainability applications as well as custom applications that customers build to satisfy their specific EHS+S requirements.