Customer Success Manager (S6)

Department: Customer Success

Level: Mid-Senior

Drive Growth. Maximize Customer Value. Lead with Purpose.

Locus Technologies is a pioneer in cloud-based environmental compliance and sustainability software. Our customers include Fortune 500 companies and top-tier government agencies such as the Department of Energy (DOE) and Department of Defense (DOD). As demand for ESG, EHS, and water management solutions continues to rise, we are seeking a high-performing Customer Success Manager (CSM) to grow strategic accounts and ensure their success and profitability.

This is not a typical post-sale role. We are looking for a consultative leader who thrives in a hybrid capacity—driving revenue growth through upselling and cross-selling while also acting as a trusted advisor and advocate for the customer.

Your Role: Customer Success Manager (CSM)

As a CSM, you will own a portfolio of high-value enterprise and government accounts. Your primary responsibility is to drive customer satisfaction, adoption, retention, and expansion. You will be accountable for the financial performance of each account, identifying opportunities for additional services, applications, or platform expansion while ensuring every customer derives full value from the Locus platform.

What You’ll Do:

  • Build and maintain strong, long-term relationships with enterprise and government customers.
  • Manage overall account health, usage, renewals, and financial performance (ARR, margins, upsell revenue).
  • Identify and close opportunities to expand platform adoption, including new applications and services.
  • Act as the primary point of contact for all post-sale customer needs, working closely with sales, product, and technical teams.
  • Deliver strategic reviews, performance metrics, and success roadmaps to customer stakeholders.
  • Maintain deep knowledge of Locus’ solutions to align them with evolving customer priorities.
  • Lead issue resolution efforts and act as the customer’s internal advocate at Locus.
  • Track all interactions and account performance in CRM (Dynamics 365).

Why Locus:

  • Work with an industry pioneer helping global organizations manage their compliance and sustainability challenges.
  • Expand your expertise in a mission-driven sector with enormous market growth.
  • Competitive compensation (base + performance incentives) and benefits.
  • High-impact role with direct visibility into customer value and company growth.
  • Flexible, supportive, and innovative work culture.

Requirements

Your skill set includes solid sales forecasting ability and revenue achievement while building satisfied, loyal and referenceable customers. You have a passion for sales and 5+ years in SaaS and/or applications sales focused primarily to the VP/CxO level (ideally in EHS compliance, ERP or B2B company), candidates should possess: Proven success in account management, customer success, or consultative sales (5+ years preferred).

What We’re Looking For:

  • Track record of managing large corporate or government accounts and growing recurring revenue.
  • Ability to navigate complex organizations, build executive relationships, and drive value-based selling.
  • Strong understanding of SaaS models, cloud software, and compliance platforms.
  • Experience with environmental, EHS, or ESG software is a strong plus.
  • Excellent communication, problem-solving, and presentation skills.
  • Highly organized, financially savvy, and metrics-driven.
  • Bachelor’s degree required; advanced degree or industry certification is a plus.

              Date Posted

              1 August 2025

              Apply For Position


              Please follow Locus Technologies on LinkedIn before being considered for interview for this job. That will tell us that you studied the company and are well prepared for an interview.

              Government Sales Account Executive (Federal & Public Sector) (S5)

              Build your future with Locus Technologies, the pioneer and global leader in cloud-based Environmental, Health, Safety (EHS), and Environmental, Social, and Governance (ESG) software. Trusted by federal and commercial organizations alike, Locus manages over 500 million environmental records across 30,000+ locations worldwide.

              As we expand our presence in the public sector, we are seeking a highly motivated and experienced Government Sales Account Executive to lead strategic growth in the federal, state, and local markets—especially within DOE, DOD, EPA, and related agencies.

              Key Responsibilities:

              • Drive new business and strategic expansion in government accounts, with a primary focus on U.S. Federal (DOE, DOD, EPA) and State/Local environmental and sustainability sectors.
              • Lead the full sales cycle including opportunity identification, capture planning, proposal development, contract negotiation, and closing.
              • Write, manage, and coordinate complex government proposals, including responses to RFPs, RFIs, and Sources Sought.
              • Develop and manage teaming arrangements with government contractors, integrators, and small business partners.
              • Maintain a strong understanding of government procurement processes, acquisition regulations (e.g., FAR/DFARS), and contract vehicles (e.g., GSA, BPA).
              • Deliver persuasive, tailored demonstrations of Locus’s SaaS platform, with emphasis on security, scalability, data integrity, and regulatory compliance.
              • Work cross-functionally with product, engineering, and implementation teams to align customer needs with platform capabilities.

              Preferred Qualifications:

              • Proven track record of success in government software sales, ideally in the EHS, ESG, or environmental data space.
              • Experience selling to or working with DOE, DOD, EPA, or other federal and state environmental agencies.
              • Strong working knowledge of government contracting mechanisms and acquisition strategy.
              • Demonstrated ability to write, manage, and win complex government bids or proposals.
              • Familiarity with SaaS, cloud platforms, data analytics, and cybersecurity frameworks (e.g., FedRAMP, NIST 800-53).
              • Exceptional communication and interpersonal skills with ability to interface with government executives, contracting officers, and technical staff.

              Why Join Locus:

              • Be part of an award-winning team building technology for a sustainable future.
              • Work with cutting-edge solutions at the intersection of software and environmental compliance.
              • Enjoy competitive compensation, 401(k) matching, and career growth in a mission-driven company.
              • Leverage your government sales expertise to make a measurable impact on public sector environmental initiatives.

              Join us at Locus Technologies, where your success directly contributes to a cleaner, smarter planet.
              Apply today and help shape the future of environmental software in government.

              Date Posted

              21 July 2025

              Apply For Position


              Please follow Locus Technologies on LinkedIn before being considered for interview for this job. That will tell us that you studied the company and are well prepared for an interview.

              Senior Account Executive (S4)

              Build your future with Locus Technologies, the global leader in cloud-based Environmental, Health, Safety (EHS), and Environmental, Social, and Governance (ESG) software. Serving over 30,000 sites worldwide and managing more than 500 million environmental records, Locus Technologies is at the forefront of digital transformation in environmental compliance and sustainability management.

              Recognized consistently for innovation, including as the fastest-growing environmental software company by Environmental Business Journal, Locus is reshaping the future of environmental stewardship through groundbreaking SaaS solutions.

              We are currently seeking an experienced, high-performing Senior Account Executive to join our rapidly growing Sales Team. The ideal candidate will have a proven track record in environmental compliance or related software sales and excel in consultative selling, strategic account growth, and technical solution demonstration.

              Key Responsibilities:

              • Drive revenue growth through new customer acquisition and strategic expansion within existing accounts.
              • Understand customer business objectives, challenges, and industry trends to position Locus’s advanced environmental and sustainability software solutions effectively.
              • Create and deliver compelling, customized software demonstrations showcasing Locus’s multitenant SaaS platform capabilities, including advanced integration with SCADA, IoT, GIS, mobile, security, and AI-driven analytics.
              • Collaborate closely with internal technical teams and leverage deep technical knowledge of software infrastructure, cloud computing, data security, and compliance standards.
              • Respond effectively and persuasively to RFPs, RFIs, and other inquiries.
              • Meet and exceed quarterly and annual sales quotas through disciplined prospecting and pipeline management.

              Required Qualifications:

              • Proven record of achieving or exceeding sales quotas in enterprise software, ideally within environmental compliance, sustainability, or related fields.
              • Demonstrated ability to communicate complex technical solutions effectively to diverse stakeholder audiences.
              • Deep familiarity with SaaS solutions, cloud technology infrastructure, data analytics, cybersecurity, and related compliance requirements.
              • Strong ability to manage multiple sales opportunities simultaneously in a fast-paced, collaborative team-selling environment.
              • Excellent communication, presentation, and interpersonal skills.

              Why Locus?

              • Work with cutting-edge technology in environmental compliance and sustainability.
              • Join a collaborative, innovative team driving positive environmental impact globally.
              • Continuous professional growth through product, sales, and technical training.
              • Competitive compensation, benefits, and growth opportunities within an industry-leading organization.
              • Join us at Locus Technologies—where your talent contributes directly to a healthier, more sustainable future.
              • Apply today and help shape the future of environmental software.

              Requirements:

              Familiarity with environmental compliance. Ability to work as part of a team to solve technical problems in varied environments Solid verbal, written, presentation and interpersonal communication skills. Proven time management skills in a dynamic sales environment. Knowledge of related applications, relational databases, and web technology. Previous experience as a sales professional for software company or similar technology. Ability to travel domestically.

              Date Posted

              21 July 2025

              Apply For Position


              Please follow Locus Technologies on LinkedIn before being considered for interview for this job. That will tell us that you studied the company and are well prepared for an interview.

              Outbound Sales Business Representative (S1)

              Join the Leader in Environmental SaaS

              Locus Technologies is the industry pioneer in delivering cloud-based software for environmental, sustainability, water, air, waste, and EHS compliance. As the demand for ESG and environmental solutions accelerates, we’re scaling our sales organization—and we’re looking for driven, entry-level sales professionals to grow with us. If you’re energized by the hunt for new business, thrive in a fast-paced, tech-driven environment, and want to be part of something meaningful, this is your opportunity to make an impact.

              Your Role: Outbound Business Representative (OBR)

              As an OBR, you’ll be on the front lines of our growth engine—prospecting, qualifying, and setting the stage for our Account Executives to close deals. You’ll work closely with marketing and sales leadership to identify strategic targets, initiate outreach, and fill the pipeline with qualified opportunities. We’re looking for curious, confident, and coachable individuals who are eager to launch a career in SaaS sales and make a difference in sustainability.

              What You’ll Do:

              • Conduct high-volume outreach via phone, email, and social channels to engage potential customers.
              • Qualify leads and identify decision-makers across targeted industries (energy, manufacturing, life sciences, etc.).
              • Book discovery meetings and demos for Account Executives.
              • Collaborate with sales leadership to refine messaging, campaigns, and target account lists.
              • Use Salesforce and other tools to manage outreach and track engagement.
              • Stay current on Locus products, industry trends, and customer challenges to drive meaningful conversations.

              What We’re Looking For:

              • A “hunter” mentality with excellent communication and interpersonal skills.
              • Grit, resilience, and a strong desire to learn and grow in B2B SaaS sales.
              • A self-starter attitude with the ability to work independently and within a team.
              • Bachelor’s degree or relevant experience preferred.
              • Previous exposure to outbound sales, lead generation, or SDR/BDR roles is a plus—but not required.

              Why Locus:

              • Be part of a purpose-driven company helping Fortune 100 customers manage environmental data in smarter ways.
              • Work with best-in-class SaaS tools including Dynamics 365 and others.
              • Join a culture that values learning, innovation, and personal growth.
              • Competitive base salary + commission + performance-based bonuses.
              • Comprehensive benefits package.

              Requirements:

              You have a passion for sales in software and/or applications sales focused primarily to the VP/CxO level (ideally in EHS compliance, ERP or B2B company), preferred qualifications include:

              • Cold-calling experience.
              • Email marketing experience.
              • Proficient in using social tools like LinkedIn.
              • SaaS experience a plus.
              • Environmental background experience a plus but not necessary.
              • Highly motivated, driven and self-starting individual.
              • Ability to work in a start-up team environment.
              • A background in inbound and outbound prospecting and closing of new business.
              • Strong desire to work in software technology sales.
              • Understanding of a customer’s technical and business environment and requirements.

              Date Posted

              21 July 2025

              Apply For Position


              Please follow Locus Technologies on LinkedIn before being considered for interview for this job. That will tell us that you studied the company and are well prepared for an interview.