Sustainability | Page 5 of 19 | Locus Technologies

Locus at 25 Years: A Long-Term Vision for Environmental Stewardship

Over the longer term, we envision a world where we can use shared environmental data to take a more concerted approach to our collective environmental stewardship. We consider the work at Locus an essential step in addressing a monumental global problem.

The conversation about the environmental landscape has evolved drastically over the last 50 years as we continue to understand how human activity has affected the planet. The 21st century’s environmental challenges are manifold as shortages of drinkable water; the impact of various pollutants that enter our atmosphere, including greenhouse gas emissions, wastewater, radioactive materials, and other hazardous materials; the strains of our ever-increasing population on limited resources, and threatened ecosystems; and climate change causing extreme weather conditions to push more and more of the population into a precarious situation.

Companies and society need a collective and holistic understanding of the problems we face. The only way to understand the whole picture and act meaningfully on a global level is for all companies to understand the impact of their activities. It’s impossible to mitigate the risks and effects of those activities on the planet when we do not have the data to characterize the problem and see a complete picture of what we face.

This whole picture will require us to monitor an unprecedented quantity of data, and with this massive data explosion, Locus’s current efforts come into play. We are working to ensure that we are prepared for this ever-increasing data tsunami by laying the groundwork with the companies and government agencies Locus works with daily. They are already tracking increased data, analyzing their activities, finding ways to operate more efficiently, producing fewer emissions and less wastewater, and improving their environmental footprints. Locus would like to see the scale of those mitigation efforts increase a thousand-fold over the next ten years and for our efforts to yield clear improvements in our collective environmental impacts.

While someday we may have environmental data sharing among all public and private organizations, the regulatory bodies that govern them, and the scientific community, which will provide us with an even more complete picture of our environmental activities, any coordinated effort is years in the making. In the meantime, Locus ensures we are ready to help tackle the problem.

This is the final post highlighting the evolution of Locus Technologies over the past 25 years. The previous post can be found here.

Locus at 25 Years: Climate Change Software, A Generational Opportunity

For many, climate change management and carbon accounting present a new opportunity, a new domain to be conquered by software. The upside looks huge, next frontier, next bubble. But it is not that simple. Instead of a single part, there is a family of domains, each with its not that simple science interwoven with many unsynchronized reporting standards and sometimes competing regulations. There are no clear regulations or other drivers to normalize the playing field. Nevertheless, ESG reporting created a hype that looks more like the medieval battle for territory.

Locus software has dominated the EHS compliance space for the last two decades. Consequently, Locus has the best shot at the ESG software market as the company has been gradually pivoting into sustainability software for some time. Locus software already manages most enterprise customers’ data in their EHS apps necessary for ESG reporting. Most importantly, Locus has the domain expertise to build software applications to match the complexity of ESG reporting and carbon accounting. In other words, Locus understands the science behind data and has used this expertise to quickly build a science-based reporting infrastructure leveraging Locus’ already strong presence in the space.

Locus’s applications are based on science and backed by data primarily from the EHS compliance for companies that disclose their information based on verified scientific data and actual readings from their instruments, lab results, resource consumption, waste generation, or water and energy management.

One of the biggest drivers of ESG software will be the convergence of climate change, water, and energy crises in the coming years. This sustainability and EHS compliance elements must coexist in a highly scalable real-time software platform that only a modern, multitenant cloud architecture offers. Locus has it.

Locus ESG software offers a SaaS platform that incorporates unified data layers that give Locus customers a consolidated view of their data across different business silos, scopes, and integrated EHS and ESG platforms.

Locus’ unified data layer brings varying data sources together to offer a single view of a company’s climate-related data. Using Locus’s shared SaaS-based applications and platforms could also give investment managers tools to evaluate their investment strategies and up-to-date opinions on their portfolio performance on ESG elements.

At Locus, we are genuinely driven by the dynamic industries we serve and the changing environmental landscape we must all work to safeguard. We help solve our customers’ complex environmental problems, improve the way environmental professionals work, and offer new ways to organize vast amounts of environmental, sustainability, and energy data on the Web. We turn environmental and energy data into actionable, real-time information. Most importantly, we help our clients lower operating costs and reduce environmental risk exposure and liability.

This is the eighth post highlighting the evolution of Locus Technologies over the past 25 years. The previous post can be found here. This series concludes with Locus at 25 Years: A Long-Term Vision for Environmental Stewardship.

Locus at 25 Years: A Unified Approach to EHS and ESG

Locus’s strategic focus has always been to deliver intelligent, well-designed software applications that add value to customers’ bottom lines. The success of these applications is rooted in the deep environmental domain and content experience of the Locus team, its proven data management capabilities, and its view that customers who own their data maintain a competitive advantage over those that don’t.

Locus’s perseverance developed the world’s first commercial online environmental information management, collaboration, and compliance system. Locus’ EIM revolutionized how environmental data is stored, accessed, managed, and reported— ultimately saving customers time and money and giving them the power to be “green on demand.” Locus Platform gave customers tools to consume EIM data in various applications built on top of it, communicating with each other. Locus delivered the industry’s first unified EHS compliance and ESG reporting system.

Locus SaaS has evolved to encompass more and more aspects of strategic business planning. While a critical incentive to using Locus Platform and EIM systems is regulatory compliance, Locus has taken a more comprehensive view of the mandate to improve environmental stewardship by creating plans to improve environmental performance across clients’ organizational silos; sites, and regulatory programs; emission sources to air, soil, or water; energy management; all aspects of Environmental Health and Safety (EH&S) issues, sustainability and ESG reporting, and technology platforms and mobile devices. 

While most environmental software firms have focused on tracking one area of concern, such as greenhouse gases or incident management, Locus built the most comprehensive software platform for managing compliance and organizing environmental and resource data and information. Using Locus’ SaaS, customers can collect, organize, search, report, maintain, and preserve all the required documentation and data for environmental compliance and sustainability management. Locus integrates risk management, compliance, sustainability management, and water quality management under a single umbrella. Locus software integrates with other enterprise resource planning software—part of the big picture for governance, risk and compliance (GRC), risk management, compliance, and health and safety software.

Our holistic view of GRC enables transparency and connectivity across an organization – sparking the insights that most organizations need to make better decisions.

Our SaaS platform supports leading organizations by:

Providing visibility into GRC and ESG across their organizations
Automating workflows to increase efficiency and scalability
Keeping customer’s businesses compliant with regulatory standards
Delivering real-time insights and reports through robust storyboards for data-driven strategic decision making

The resulting Locus applications, primarily EIM and Locus Platform, help companies better record, track, manage, analyze, and share information regarding water, air, energy, waste, sustainability, ESG, and EHS compliance management.

This is the sixth post highlighting the evolution of Locus Technologies over the past 25 years. The previous post can be found here. This series continues with Locus at 25 Years: Innovative Approach and Plans.

Locus at 25 Years: Locus Platform, Multitenant Architecture, the Secret of our Success

Locus Platform

Locus Platform is the preeminent on-demand application development platform for EHS, ESG, and beyond, supporting many organizations and government institutions. Individual enterprises and governmental organizations trust Locus’s SaaS Platform to deliver robust, reliable, Internet-scale applications. The foundation of Locus Platform (LP) is a metadata-driven software architecture that enables multitenant applications. This unique technology, a significant differentiator between Locus and its competitors, makes the Locus Platform fast, scalable, and secure for any application. What do we mean by metadata-driven? If you look up metadata-driven development on the web, you find the following:

“The metadata-driven model for building applications allows an Enterprise to deploy multiple applications on the same hosting infrastructure easily. Since multiple applications share the same Designer and Rendering Engine, the only difference is the metadata created uniquely for each application.”

The Triumph of the Multitenant SaaS model, which Locus brings to the EHS/ESG industry.

In the case of LP, it is the Designer and Rendering Engine cited in this definition. All LP customers share this engine and use it to create their custom applications. These applications may consist of dashboards, forms to enter data, plots, reports, and so forth, all designed to meet a set of requirements. Instructions (metadata) stored in a database tell the engine how to build these entities, the total of which form a client-designed application.

Locus Platform’s evolution to the leading EHS and ESG Platform.

History has shown that every so often, incremental advances in technology and changes in business models create significant paradigm shifts in the way software applications are designed, built, and delivered to end-users. The invention of personal computers (PCs), computer networking, and graphical user interfaces (UIs) gave rise to the adoption of client/server applications over expensive, inflexible, character-mode mainframe applications. And today, reliable broadband Internet access, service-oriented architectures (SOAs), and the cost inefficiencies of managing dedicated on-premises applications are driving a transition toward the delivery of decomposable, collected, shared, Web-based services called software as a service (SaaS).

With every paradigm shift comes a new set of technical challenges, and SaaS is no different. Existing application frameworks are not designed to address the unique needs of SaaS. This void has given rise to another new paradigm shift, namely platform as a service (PaaS). Hosted application platforms are managed environments specifically designed to meet the unique challenges of building SaaS applications and deliver them more cost-efficiently.

The focus of Locus Platform is multitenancy, a fundamental design approach that dramatically improves the manageability of EHS and ESG SaaS applications. Locus Platform is the world’s first PaaS built from scratch to take advantage of the latest software developments for building EHS, ESG, sustainability, and other applications. Locus Platform delivers turnkey multitenancy for Internet-scale applications.

Locus Multitenancy

A single shared software and hardware stack across all customers.

The same applies to many different sets of users; all Locus’ LP applications are multitenant rather than single-tenant. Whereas a traditional single-tenant application requires a dedicated group of resources to fulfill the needs of just one organization, a multitenant application can satisfy the needs of multiple tenants (companies or departments within a company, etc.) using the hardware resources and staff needed to manage just a single software instance. A multitenant application cost-efficiently shares a single stack of resources to satisfy the needs of multiple organizations.

Single-tenant apps are expensive for the vendor and the customer.

Tenants using a multitenant service operate in virtual isolation: Organizations can use and customize an application as though they each have a separate instance. Yet, their data and customizations remain secure and insulated from the activity of all other tenants. The single application instance effectively morphs at runtime for any particular tenant at any given time.

Single-tenant apps create waste

Multitenancy is an architectural approach that pays dividends to application providers (Locus) and users (Locus customers). Operating just one application instance for multiple organizations yields tremendous economy of scale for the provider. Only one set of hardware resources is necessary to meet the needs of all users, a relatively small, experienced administrative staff can efficiently manage only one stack of software and hardware, and developers can build and support a single code base on just one platform (operating system, database, etc.) rather than many. The economics afforded by multitenancy allows the application provider to, in turn, offer the service at a lower cost to customers—everyone involved wins.

Some attractive side benefits of multitenancy are improved quality, user satisfaction, and customer retention. Unlike single-tenant applications, which are isolated silos deployed outside the reach of the application provider, a multitenant application is one large community that the provider itself hosts. This design shift lets the provider gather operational information from the collective user population (which queries respond slowly, what errors happen, etc.) and make frequent, incremental improvements to the service that benefits the entire user community at once.

Two additional benefits of a multitenant platform-based approach are collaboration and integration. Because all users run all applications in one space, it is easy to allow any user of any application varied access to specific data sets. This capability simplifies the effort necessary to integrate related applications and the data they manage.

Gartner Chart Showing Locus Technologies

Gartner recognized the power of the Locus Platform in their early research.

This is the third post highlighting the evolution of Locus Technologies over the past 25 years. The first two can be found here and here. This series continues with Locus at 25 Years: How did we fund Locus?

The Past, Present, and Future of EHS & ESG

To celebrate a milestone 25 years of success in EHS and ESG software development, we sat down with Locus President, Wes Hawthorne for a brief discussion. In this post, we ask him a series of questions highlighting the past, present and future of EHS and ESG.

1. What are the greatest challenges that environmental professionals are facing?

One of the persistent challenges we’ve seen for the past 25 years is that the responsibilities of environmental professionals are continually expanding. Previously, almost all environmental work was localized, with facility-level permits for air, water, waste, etc. That has expanded over the years to include new regulations and reporting requirements for sustainability, social metrics, and other new compliance areas, while the old facility-level programs still continue. This has led to more pressure on environmental managers to keep up with these programs, and increased reliance on tools to manage that information. That’s where Locus has always focused our effort, to make that ever-expanding workload more manageable with modern solutions.

2. What are the most interesting trends in EHS and ESG?

The current flood of interest in ESG is certainly notable as far as bringing corporate attention to the environmental field, as well as having requirements originate from the SEC here in the US. We have become accustomed to managing oversight from multiple regulatory bodies at the local, state, and federal level, but SEC would be a newcomer in our line of work. Their involvement will be accompanied by a range of new requirements that are common for the financial world, but would be unfamiliar to environmental staff.

Across other EHS fields, we are seeing increased demand for transparency in EHS functions. Overall, this is a positive move, as it brings more attention to EHS issues and develops a better EHS culture within organizations. But this also drives the need for better tools to make EHS information readily available across all levels of the organization.

3. What are the most disruptive technologies available today?

As far as technologies, the ones most likely to have significant impact in the environmental field are ones that don’t require a significant capital investment. Although there are definitely some practical advantages to installing smart monitoring devices and other new technologies, procuring the funding for those purchases is often difficult for environmental professionals. Fortunately, there are still many technologies that have already been implemented successfully in other fields, but only need to be adapted for environmental purposes. Even simple changes like using web-based software in place of spreadsheets can have a huge impact on efficiency. And we haven’t yet seen the full impact of the proliferation of mobile devices on EHS functions. We are still working on new ways to take advantage of mobile devices for data collection, analysis, and communication purposes.

4. What do you think are the biggest innovations of the last 25 years in our field?

We’ve seen a number of innovation milestones in the past 25 years, and while we didn’t invent SaaS, we’ve been largely responsible for adapting it and perfecting it for environmental purposes. One of the major innovations we’ve integrated into our products include online GIS tools where users can easily visualize their environmental data on maps without expensive desktop software. Another one was our fully configurable software platform with built-in form, workflow, and report builders tailored for environmental purposes, which allows anyone to build and deploy environmental software applications that exactly match their needs. There have been many other innovations we’ve incorporated into our software, but these two stand out as the most impactful.

5. Where do you see Environmental and ESG reporting in the future?

More and more, we are seeing all types of reporting being converted into pure data exchanges. Reports that used to include regulatory forms and text interpretations are being replaced with text or XML file submittals. This transition is being driven largely by availability of technology for EHS professionals to generate and read these files, but it is also promoted by regulatory agencies and other stakeholders receiving these reports. Stakeholders have less time to read volumes of interpretive text, and are becoming more skeptical of potential bias in how facts are presented in text. These are driving the need for more pure data exchanges, with increasing emphasis on quantifiable metrics. These types of reports are also more readily compared against regulatory or industry standards. For reporters, lengthy corporate reports with volumes of text and graphics are becoming less common, and the success of an organization’s programs will be increasingly reliant on robust data sets, since ultimately only the data will be reported.

6. What has been the key reason for Locus’ success for the past 25 years?

There are actually a few that immediately come to mind. One reason is the nature of our continually evolving products. By providing our solutions as SaaS, our software adapts with new environmental requirements, and with new technologies. If our software was still the same as it was 25 years ago, it simply wouldn’t be sufficient for today’s requirements. Since our software is updated multiple times each year, it is difficult to notice the incremental changes, but they can be readily seen if you compare today’s software with the original in 1997. And we’re committed to continuing the development of our products as environmental needs change.

The other primary reason for our success is our excellent staff and the environmental expertise we bring to our customers. We simply could not provide the same level of support without our team of environmental engineers, scientists, geologists, chemists, and an array of others. Having that real-world understanding of environmental topics is how we’ve maintained customer relationships for multiple decades. And our software only has value because it is maintained and operated by staff who appreciate the complexity and importance of environmental work.

Mr. Hawthorne has been with Locus since 1999, working on development and implementation of services and solutions in the areas of environmental compliance, remediation, and sustainability. As President, he currently leads the overall product development and operations of the company. As a seasoned environmental and engineering executive, Hawthorne incorporates innovative analytical tools and methods to develop strategies for customers for portfolio analysis, project implementation, and management. His comprehensive knowledge of technical and environmental compliance best practices and laws enable him to create customized, cost-effective and customer-focused solutions for the specialized needs of each customer.

Mr. Hawthorne holds an M.S. in Environmental Engineering from Stanford University and B.S. degrees in Geology and Geological Engineering from Purdue University. He is registered both as a Professional Engineer and Professional Geologist, and is also accredited as Lead Verifier for the Greenhouse Gas Emissions and Low Carbon Fuel Standard programs by the California Air Resources Board.

Want to discuss EHS and ESG solutions with our product specialists? Contact us today!

Locus Technologies Celebrates 25 Years of Innovative EHS & ESG Software

Locus looks back on the last 25 years of pioneering EHS, ESG, and water quality software.

MOUNTAIN VIEW, Calif., 11 April 2022 — Locus Technologies, the leading EHS Compliance and ESG software provider, today celebrates the 25th anniversary of its founding, and with it, a quarter-century of customer success. Locus looks back on its founding as a Silicon Valley leader in EHS & ESG software with pride in its leadership through expertise, stability, and innovation.

Locus was founded in 1997 with a revolutionary vision that set the framework for what is now widely known as environmental, social, and corporate governance (ESG) and environmental, health, and safety (EHS). Locus envisioned a simplified and data-driven approach, offering software in the cloud, on mobile devices, and as a service. The company pioneered SaaS (Software as a Service) model in EHS, ESG, and water quality management spaces in 1999 and never installed its software on customers’ premises.

Over 25 years, Locus has pioneered cloud environmental solutions, online and mobile GIS (Geographic Information System) services, has revolutionized environmental information management, and AI and IoT technologies for organizations ranging from Fortune 500 companies to forward-facing municipalities and the US Government.

Locus recently broke new ground by releasing the first Visual Calculation Engine for ESG Reporting. Locus’s visual calculation engine helps companies quickly set up and view their entire ESG data collection and reporting program, enabling full transparency and financial-grade auditability throughout the entire process.

As the industry continues to evolve, competitors merge and disappear. New markets emerge and grow. Locus remains a constant in the environmental space, an innovative and independent pioneer.

“For 25 years now, Locus has brought together industry-leading experts in EHS, sustainability, and technology. Although regulations and requirements have changed over the years, that combination remains at the core of what Locus does, as demonstrated by our stability and long-term customer partners. We look forward to continuing our path of growth using those same values for the next 25 years.” said Wes Hawthorne, Locus President.

Locus Founder and CEO, Neno Duplan is proud to look back on the growth of Locus over the last 25 years. He said, “Locus did not start in the clouds, but back in 1997, we had a rather good view. Locus’s vision for better global environmental stewardship has not changed since its inception. We focus on empowering organizations to track better and mitigate the environmental impact of their activities. That vision has come to fruition through the Locus software services used by some of the world’s largest companies and government organizations. Locus’ SaaS has been ahead of the curve in helping private and public organizations in not only managing their water quality, EHS compliance or ESG reporting but also turning their environmental information into a competitive advantage in their operating models.”

Locus Introduces Visual Calculation Engine for ESG Reporting

MOUNTAIN VIEW, Calif., 1 March 2022 — Locus Technologies, the leading EHS Compliance, and ESG software provider, today announced the industry-first visual calculation engine for ESG reporting. Locus’s visual calculation engine helps companies easily set up and view their entire ESG data collection and reporting program, enabling full transparency throughout the entire process. Through an interactive branching interface, ESG professionals can quickly identify areas where to focus efforts to improve their ESG performance. Companies that set goals in line with the Science-Based Targets initiative (SBTi) can use Locus’s ESG software to track progress to reach those goals in a transparent and credible manner.

Having a visual calculation engine reduces the burden, time, and potential inaccuracies associated with ESG reporting. The environmental portion of ESG reports includes complex calculations, factors, and numerous data inputs. The visual calculation engine goes beyond GHG (Greenhouse Gas) and addresses any calculations that are part of ESG reporting such as waste generation, resources, and water consumption. Through the visual hierarchical tree, companies can easily get to the sources of any raw data, factors, and formulas used to generate reported ESG metrics.

With an increased focus on ESG reporting and transparency, ensuring accurate reporting is more important than ever. Locus’s award-winning ESG data tracking, analysis, reporting, and visualization software aims at helping organizations plan, implement, and accelerate net-zero strategies. Choosing the right calculation engine plays a crucial part in remaining compliant with rapidly evolving requirements and regulations. In the US, the SEC’s proposed rules expected this year will likely require public companies to report emissions from their operations, energy usage, and resources they consume. The SEC requirements are being driven by the fact that many investors are considering ESG disclosures in their investment decisions. With those requirements, there is an expectation that these reports will be subject to some form of auditing to ensure accuracy. Locus’ accredited GHG verifier designed the visual calculation engine to support this impending requirement. It provides a single consolidated view of all input data, referenced factors, and calculations that went into the ESG report. Through the calculation engine, raw data can be traced back to the user input, integrated external database, utility API, supplier attestation, or any other data source.

Locus’s visual calculation engine supports simultaneous calculations using multiple methods so that users can input data once and report to federal, state, and voluntary reporting programs according to each proper protocol. Once raw data is in the Locus ESG app, reporting can be performed to several different reporting standards such as U.S. EPA Mandatory Reporting Rule, European Union Emissions Trading Scheme (EU ETS) or GRI, SASB, CDP, DJSI, GRESB, and DNSH.

“Locus’ visual calculation engine builds upon over a decade of experience performing verification of ESG data for many companies. Coupled with Locus SaaS Platform it provides all necessary tools to simplify data management, reporting, and visualization of necessary carbon and other calculations in real-time. It provides full transparency for calculations, which become part of an organization’s ESG reporting. As financial-grade audits are applied to ESG reporting, this becomes a critical feature for organizations needing a reliable ESG reporting tool.,” said Wes Hawthorne, President of Locus.

Locus Technologies Receives 16th Consecutive EBJ Award for Information Technology in ESG

Environmental Business Journal (EBJ) recognized Locus for ESG software growth and innovation.

MOUNTAIN VIEW, Calif., 24 February 2022 — Locus Technologies, the leading EHS Compliance and ESG software provider, was awarded a 16th consecutive award from Environmental Business Journal (EBJ) for growth and innovation in the field of Information Technology in the environmental software with particular focus on ESG.

EBJ is a business research publication providing strategic business intelligence to the environmental industry. Locus received the 2021 EBJ Award for Information Technology by growing and innovating its unified EHS compliance and ESG software platform.

In 2021 Locus took a leading market position in the fast-growing space of ESG software. Locus’s ESG SaaS covers carbon data aggregation via a powerful visual calculation engine, investor-grade emissions calculations audit capabilities, reporting to multiple standards from a single data set, integration APIs, dashboards, and carbon reduction goal setting and tracking. This separates Locus from competitors as customers demand integrated net-zero ESG software that supports investor-grade data in disclosure rules such as the EU’s corporate sustainability reporting directive, mandatory TCFD reporting, and anticipated SEC action on climate disclosures.

In 2021 Locus continued to expand its ESG SaaS to include built-in business intelligence tools allowing for interactive, actionable insights into EHS and ESG data, forecasting tools to predict future ESG reporting, APIs linking to utility meters, and interfaces with other Locus and third-party systems that house ESG data. Locus’s ESG application is focused on “enter once, report many times.” The gold standard for multinational enterprises with many locations worldwide is to have a system configured to report to multiple organizations and many standards from a single dataset. Essential built-in reporting in the Locus ESG app includes state or federal regulations, internal CSR, and ESG based on whatever standard their organization adheres to, such as CDP, GRI, SASB, TCDF, or more recent World Economic Forum (WEF) attempt to standardize many voluntary standards.

Locus also expanded its ESG consulting expertise by becoming the first and only software provider to offer accreditation services under new Oregon DEQ guidelines requiring third-party verification for GHG and CFP programs.

Besides strong growth in ESG space, Locus also continues to lead the software for water quality management market with the addition of new SaaS customers in 2021, such as the City of Hillsboro, Oregon for water quality management and Westinghouse Electric Company for control of environmental and radionuclides data, cementing Locus’s market leader position in the space of nuclear facilities.

“Locus’s investment in integrated carbon management software and EHS compliance is paying off. As one of the early SaaS leaders in net-zero digital solutions for ESG reporting, Locus continues to provide value to companies that want to be credible with their carbon reporting and sustainability software.,” said Grant Ferrier, president of Environmental Business International Inc. (EBI), publisher of Environmental Business Journal.

“We would like to thank EBJ for recognizing Locus for a 16th consecutive year and for taking note of our industry-leading ESG software. We aim to continue expanding our software offerings to customers in 2022,” said Wes Hawthorne, President of Locus Technologies.

The Locus Technologies ESG Survey Tool

The Locus Technologies ESG Survey Tool enables users to email surveys and questionnaires directly from Locus to their supply chain. This is achieved without having to create usernames and credentials those receiving surveys.

When surveys are issued, the tool generates a secure link to each email recipient. Email recipients click the link, respond to the survey or questionnaire (without having to create a Locus username/password), and the data will be captured within Locus software for ESG purposes. Recipients of the link only receive access to their survey form, and nothing else in the system, and the links expire within a prescribed timeframe to further strengthen security.

The survey tool securely streamlines data collection from external entities who would traditionally never be given access to the system, including suppliers, vendors, sales channels and consultants. Once collected, the data can be immediately be used for ESG calculations and reporting.

Want to learn more about the Locus ESG Survey Tool? Reach out to our product specialists today!

ESG: Why Uptime of SaaS Vendors Matters

In a Software as a Service (SaaS) delivery model, service uptime is vital for several reasons. Besides the obvious of having access to the service over the internet at any given time and staying connected to it 24/7/365, there are additional reasons why service uptime is essential. One of them is quickly verifying the vendor’s software architecture and how it fits the web.

Locus is committed to achieving and maintaining the trust of our customers. Integral to this mission is providing a robust compliance program that carefully considers data protection matters across our cloud services and service uptime. After security, service uptime and multitenancy at Locus come as a standard and, for the last 25 years, have been the three most essential pillars for delivering our cloud software. Our real-time status monitoring (ran by an independent provider of web monitoring services) provides transparency around service availability and performance for Locus’ ESG and EHS compliance SaaS products. Earlier I discussed the importance of multitenancy in detail. In this article, I will cover the importance of service uptime as one measure to determine if the software vendor is running genuine multitenant software or not.

Service Uptime

If your software vendor cannot share uptime statistics across all customers in real-time, they most likely do not run on a multitenant SaaS platform. One of the benefits of SaaS multitenancy (that is frequently overlooked during the customer software selection process) is that all customers are on the same instance and version of the software at all times. For that reason, there is no versioning of software applications. Did you ever see a version number for Google’s or Amazon’s software? Yet they serve millions of users simultaneously and constantly get upgraded. This is because multitenant software typically provides a rolling upgrade program: incremental and continuous improvements. It is an entirely new architectural approach to software delivery and maintenance model that frees customers from the tyranny of frequent and costly upgrades and upsell from greedy vendors. Companies have to develop applications from the ground up for multitenancy, and the good thing is that they cannot fake it. Let’s take a deeper dive into multitenancy.

An actual multitenant software provider can publish its software uptime across all customers in real-time. Locus, for example, has been publishing its service uptime in real-time across all customers since 2009. Locus’s track record speaks for itself: Locus Platform and EIM have a proven 99.9+ percent uptime record for years. To ensure maximum uptime and continuous availability, Locus provides redundant data protection and the most advanced facilities protection available, along with a complete data recovery plan. This is not possible with single-tenant applications as each customer has its software instance and probably a different version. One or a few customers may be down, others up, but one cannot generally aggregate software uptime in any meaningful way. The fastest way to find if the software vendor offers multitenant SaaS or is faking it is to check if they publish online, in real-time, their applications uptime, usually delivered via an independent third party.

Legacy client-server or single-tenant software cannot qualify for multitenancy, nor can it publish vendor’s uptime across all customers. Let’s take a look at definitions:

Single-Tenant – A single instance of the software and supporting infrastructure serves a single customer. With single-tenancy, each customer has their independent database and instance of the software. Essentially, there is no sharing happening with this option.

Multitenant – Multitenancy means that a single instance of the software and its supporting infrastructure serves multiple customers. Each customer shares the software application and also shares a single database. Each tenant’s data is isolated and remains invisible to other tenants.

A multitenant SaaS provider’s resources are focused on maintaining a single, current (and only) version of the software platform rather than being spread out in an attempt to support multiple software versions for customers. If a provider isn’t using multitenancy, it may be hosting thousands of single-tenant customer implementations. Trying to maintain that is too costly for the vendor, and sooner or later, those costs become the customers’ costs.

A vendor invested in on-premise, hosted, and hybrid models cannot commit to providing all the benefits of an actual SaaS model due to conflicting revenue models. Their resources will be spread thin, supporting multiple software versions rather than driving SaaS innovation. Additionally, suppose the vendor makes most of their revenue selling on-premise software. In that case, it is difficult for them to fully commit to a proper SaaS solution since most of their resources support the on-premise software. In summary, a vendor is either multitenant or not – there is nothing in between. If they have a single application installed on-premise of customer or single-tenant cloud, they do not qualify to be called multitenant SaaS.

Before you engage future vendors for your enterprise ESG reporting or EHS compliance software, assuming you already decided to go with a SaaS solution, ask this simple question:

Can you share your software uptime across ALL your customers in real-time? If the answer is no, pass.

Multitenancy Explained

And if the vendor suddenly introduces a “multitenant” model (after selling an on-premises or single-tenant software version for 10+ years), who in the world would want to migrate to that experimental cloud without putting the contract out to bid to explore a switch to well established and market-tested actual multitenant providers? The first-mover advantage of multitenancy is a considerable advantage for any vendor. Still not convinced? Let me offer a simple analogy to drive home the point as to why service uptime and multitenancy matter: Tesla vs. Edison–War of Currents.

The War of Currents was a series of events surrounding the introduction of competing electric power transmission systems in the late 1880s and early 1890s that pitted companies against one another and involved a debate over the cost and convenience of electricity generation and distribution systems, electrical safety, and a media/propaganda campaign, with the leading players being the direct current (DC) based on the Thomas Edison Electric Light Company and the supporters of alternating current (AC) based on Nikola Tesla’s inventions backed by Westinghouse.

With electricity supplies in their infancy, much depended on choosing the right technology to power homes and businesses across the country. The Edison-led group argued for DC current that required a power generating station every few city blocks (single-tenant model). In contrast, the AC group advocated for a centralized generation with transmission lines that could move electricity great distances with minimal loss (multitenant model).

The lower cost of AC power distribution and fewer generating stations eventually prevailed. Multitenancy is equivalent to AC regarding cost, convenience, and network effect. You can read more about how this analogy relates to SaaS in the book by Nicholas Carr, “Big Switch.” It’s the best read so far about the significance of the shift to multitenant cloud computing. Unfortunately, the ESG/EHS software industry has lagged in adopting multitenancy.

Given these fundamental differences between different modes of delivering software as a service, it is clear that the future lies with the multitenant model.

Whether all customer data is in one or multiple databases is of no consequence to the customer. For those arguing against it, it is like an assertion that companies “do not want to put all their money into the same bank account as their competitors,” when what those companies are doing is putting their money into different accounts at the same bank.

When customers of a financial institution share what does not need to be partitioned—for example, the transactional logic and the database maintenance tools, security, and physical infrastructure and insurance offered by a major financial institution—then they enjoy advantages of security, capacity, consistency, and reliability that would not be affordably deliverable in isolated parallel systems.

Locus has implemented procedures designed to ensure that customer data is processed only as instructed by the customer throughout the entire chain of processing activities by Locus and its subprocessors. Amazon Web Services, Inc. (“AWS”) provides the infrastructure used by Locus to host or process customer data. Locus hosts its SaaS on AWS using a multitenant architecture designed to segregate and restrict customer data access based on business needs. The architecture provides an effective logical data separation for different customers via customer-specific “Organization IDs” and allows customer and user role-based access privileges. The customer interaction with Locus services is operated in an architecture providing logical data separation for different customers via customer-specific accounts. Additional data segregation ensures separate environments for various functions, especially testing and production.

Multitenancy yields a compelling combination of efficiency and capability in enterprise cloud applications and cloud application platforms without sacrificing flexibility or governance.