Quickly resolve issues that erode profits and safety
Integrate work orders and case management with compliance tasks and inspections.
Imagine a leak is discovered during a routine valve check. Rather than closing out a simple compliance task, there’s work to be done. The Locus Service Orders app closes the loop on tasks that reveal the need for action by technicians.
The application straddles tasks, inspections, assets, cases, field service, and IT service management to ensure a qualified technician is deployed to the right facility, with the right equipment, to quickly resolve the reported issue. With built-in workflows, work orders, and visual analytics, Locus clients seamlessly track, assign, and resolve service requests for internal and external stakeholders.
Benefits
Locus clients are happy here. We have 18,000+ active users and a 98% renewal rate year after year.
18,000+
Active Users
98%
Renewal Rate Year After Year
Centralize all service-related data
Locus Service Orders software logs details about all equipment, products, and machinery at each facility, along with service agreements, technical manuals, photos, and other important documentation. API connectors make it easy to load data from 3rd party systems.
Manage technicians and skills
The Locus Service Orders app captures all the salient details about technicians’ skills, licenses, certifications, locations, territories, routes, contracts, service records, and assigned work orders.
Generate work orders
Built-in workflows match relevant expertise to open cases, streamlining how qualified technicians are scheduled and sent into the field. Locus Service Orders software generates work orders which can be accessed and updated by technicians in the field.
Track status and performance
The Locus Service Orders app includes configurable dashboards and built-in data visualization to track service orders. Choose from line graphs, pie charts, bubble graphs, tables, and more to analyze work orders by type and status, completion rates, resource utilization, technician performance, case volume, and more.
Did you know?
Locus is the only EHS software that is directly shaped by the input of fellow environmental scientists, quality control analysts, sustainability managers, and compliance officers.