Tag Archive for: Customer Success

What’s the Difference between ‘Configurability’ and ‘Customization’ in EHS Compliance Software?

When you buy software from Locus, you’re able to create the exact workflow that you need – without involvement or invoices from us.

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From Rocky Flats to Bhutan: Lessons Learned by a Locus Pro

Reflecting on Marian Carr’s 22 years at Locus Technologies.

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Why buy a PalmPilot when the iPhone is built to last?

Earlier this year, I became the longest serving employee at Locus Technologies. So why have I stayed at Locus for so long?

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Locus Isn’t Your Typical Tech Company: Five Reasons Why Team Members Stay

Earlier this year, I became the longest serving employee at Locus Technologies. So why have I stayed at Locus for so long?

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Tag Archive for: Customer Success

Dr. Sandeep Rout Joins Locus Technologies to Drive EHS Software Adoption

Dr. Rout will draw upon previous roles as Environmental and Regulatory Advisor, Technical Consultant, and HSE Systems Lead.


MOUNTAIN VIEW, CA, March 25, 2025 — Locus Technologies, the sustainability and Environmental Health and Safety (EHS) compliance software leader, welcomed Sandeep Rout, PhD, MBA, as Director of Customer Success, effective immediately. Dr. Rout will leverage more than two decades of expertise in the EHS domain, mostly with Global Oil & Gas and Chemical companies, to deliver expert guidance to Locus clients and contribute to R&D. Dr. Rout earned his Doctoral degree in Biochemical Engineering and Biomaterials and an M.S. in Engineering Science from Louisiana State University, as well as an MBA from Cornell University. 

“Locus continues to differentiate through talent, and Sandeep Rout is no exception,” said Neno Duplan, Founder and CEO of Locus Technologies. “We aren’t a generic software company that targets an environmental niche. Locus is comprised of highly educated environmental engineers and scientists with incredibly rich and relevant backgrounds who steer the innovation and implementation of Locus software. Dr. Rout will be an asset to Locus clients as they optimize their EHS&S practices.” 

Dr. Rout has worked in the EHS and Information Systems fields since 2001 — specializing in implementing EHS software solutions that collect, calculate, and report Air Emissions/GHG.  

“As an experienced advisor in the EHS field, I have long admired the technical capability of Locus software and I’m pleased to contribute to the company’s continued growth in the US and abroad,” said Dr. Rout. “This is a pivotal era with organizations facing regulatory uncertainty, data complexity, and shifting expectations from shareholders. I’m looking forward to helping organizations neutralize those complications with Locus Platform and the company’s growing portfolio of purpose-built applications.” 

To learn more about Locus software and the company’s elite team of subject matter experts, please visit http://www.locustec.com. 

About Locus Technologies 

Locus Technologies, the global environmental, social, governance (ESG), sustainability, and EHS compliance software leader, empowers companies of every size and industry to be credible with ESG reporting. From 1997, Locus pioneered enterprise software-as-a-service (SaaS) for EHS compliance, water management, and ESG credible reporting. Locus apps and software solutions improve business performance by strengthening risk management and EHS for organizations across industries and government agencies. Organizations ranging from medium-sized businesses to Fortune 500 enterprises, such as Sempra, Corteva, Chevron, DuPont, Chemours, San Jose Water Company, The Port Authority of New York and New Jersey, Port of Seattle, and Los Alamos National Laboratory, have selected Locus. Locus is headquartered in Mountain View, California. For further information regarding Locus and its commitment to excellence in SaaS solutions, please visit http://www.locustec.com or email info@locustec.com. 

Mark Harbin Joins Locus Technologies to Lead Refrigerant Management Product Development and Consulting

SAN FRANCISCO, Calif., March 18, 2024 — Locus Technologies, (Locus), the pioneer in water, Environmental, Health, and Safety (EHS) compliance and Environmental, Social, and Governance (ESG) software solutions, proudly announces that Mark Harbin, veteran refrigerant compliance expert, joined Locus to lead product development for refrigerant management and to provide refrigerant management guidance, training, and certification.

With over three decades of refrigerants and environmental stewardship expertise, Mark Harbin brings knowledge and leadership to Locus. His extensive background includes pivotal roles spearheading compliance services and managing refrigerant compliance software products. Harbin has also significantly contributed to industry giants such as Honeywell International, Carrier, and York International.

At Locus, Mark Harbin will steer the development of innovative solutions for refrigerant management while providing expert guidance, training, and certification in this critical area. His track record of shaping comprehensive product roadmaps and fostering technological innovation aligns perfectly with Locus’ commitment to advancing sustainability efforts through cutting-edge software solutions.

Locus President Wes Hawthorne commented on the appointment, “We are thrilled to welcome Mark Harbin to our team. His deep expertise in refrigerant management and proven track record of driving product innovation will be instrumental as we continue to empower our clients with best-in-class EHS and ESG solutions.”

Mark Harbin expressed his enthusiasm for joining Locus, stating, “I am honored to join Locus Technologies and contribute to developing solutions that address pressing environmental challenges. I look forward to leveraging my experience to drive impactful change and further advance sustainability efforts within the industry.”

“We are very excited to have Mark join our team. Refrigeration and air conditioning cause up to 10 percent of global carbon emissions. The leaks alone produce more carbon than all the air travel worldwide. Adding refrigerant gases to Locus SaaS underscores the company’s unwavering commitment to providing our customers with a single system of record to manage all their sustainability and EHS compliance.”, said Locus’s CEO Neno Duplan.

With a proven track record in providing leading-edge EHS and ESG software solutions, Locus continues to spearhead advancements in compliance, sustainability, and corporate responsibility across diverse industries and geographies.

About Locus Technologies

Locus Technologies, the global environmental, social, governance (ESG), Sustainability, and EHS Compliance software leader, empowers companies of every size and industry to be credible with ESG reporting. From 1997, Locus Technologies pioneered enterprise software-as-a-service (SaaS) for EHS Compliance, water management, and ESG credible reporting. Locus apps and software solutions improve business performance by strengthening risk management and EHS for organizations across industries and government agencies. Organizations ranging from medium-sized businesses to Fortune 500 enterprises, such as Chevron, Sempra, Corteva, DuPont, Chemours, San Jose Water Company, The Port Authority of New York and New Jersey, Port of Seattle, Onto Innovations, and Los Alamos National Laboratory, have selected Locus.

Locus Technologies’ headquarters is in Mountain View, California.

For further information regarding Locus Technologies and its commitment to excellence in SaaS solutions, please visit www.locustec.com or email info@locustec.com.

Dorian Bailey Joins Locus Technologies to Lead Alliances and Customer Success

SAN FRANCISCO, Calif., March 5, 2024 — Locus Technologies, a pioneer in water, Environmental, Health, and Safety (EHS) compliance and Environmental, Social, and Governance (ESG) software solutions, is pleased to announce the appointment of Dorian Bailey as Director of Alliances and Customer Success.

Bringing over 25 years of experience in environmental programs, sustainable construction, materials science, and regulatory compliance, Dorian Bailey joins Locus with a rich background in driving impactful initiatives within the industry. Before her role at Locus, Bailey held senior positions at the Port Authority of NY & NJ, managing multimillion-dollar contracts encompassing various environmental services, sustainability initiatives, and regulatory compliance efforts.

Dorian Bailey specializes in quantifying embodied carbon dioxide emissions from construction materials, a critical focus considering the construction industry’s significant contribution to global carbon emissions. Her expertise in managing environmental investigations, consulting services, hazardous waste disposal, and air/emissions monitoring will be invaluable in advancing Locus’ mission of providing a leading-edge SaaS for sustainability and regulatory compliance.

At the Port Authority, Bailey supervised and audited construction, professional, technical, and contractual staff to ensure compliance with federal, NYSDEC, and NJDEP regulations and permits. She also played a pivotal role in designing and implementing environmental contract laboratory programs. Engineering support for greenhouse gas and criteria pollutant inventories was also provided. Bailey was instrumental in developing sustainability tracking in Stage IV construction, including material circularity, the quantification of on-site diesel emissions, and the embodied carbon of construction materials.

Commenting on Bailey’s appointment, Locus Technologies CEO Neno Duplan stated, “We are thrilled to welcome Dorian Bailey to our team. Her extensive experience in environmental programs and regulatory compliance aligns perfectly with Locus’ commitment to providing innovative EHS and ESG solutions. With Dorian leading our alliances and customer success efforts, we are poised to drive greater value for our clients and partners.”

Dorian Bailey expressed her excitement about joining Locus, stating, “I am honored to join Locus Technologies, a true leader in environmental and sustainability software solutions. I look forward to leveraging my experience to forge impactful alliances and ensure the success of our customers in their sustainability and compliance endeavors.”

With Dorian Bailey at the helm of alliances and customer success, Locus Technologies reaffirms its dedication to delivering cutting-edge solutions that drive positive environmental outcomes and regulatory compliance for organizations worldwide.
With a proven track record in providing leading-edge EHS and ESG software solutions, Locus continues to spearhead advancements in compliance, sustainability, and corporate responsibility across diverse industries and geographies.

About Locus Technologies

Locus Technologies, the global environmental, social, governance (ESG), Sustainability, and EHS Compliance software leader, empowers companies of every size and industry to be credible with ESG reporting. From 1997 Locus Technologies pioneered enterprise software-as-a-service (SaaS) for EHS Compliance, water management, and ESG credible reporting. Locus apps and software solutions improve business performance by strengthening risk management and EHS for organizations across industries and government agencies. Organizations ranging from medium-sized businesses to Fortune 500 enterprises, such as Chevron, Sempra, Corteva, DuPont, Chemours, San Jose Water Company, The Port Authority of New York and New Jersey, Port of Seattle, Onto Innovations, and Los Alamos National Laboratory, have selected Locus.

Locus Technologies’ headquarters is in Mountain View, California.
For further information regarding Locus Technologies and its commitment to excellence in SaaS solutions, please visit www.locustec.com or email info@locustec.com.