Discovery
A domain expert reviews your regulatory environment, existing data sources, and KPIs before any configuration begins.
01 // Domain Expertise
02 // Our Company Standard
03 // Dual Pedigrees
Most EHS software is built by developers who learn the domain after the fact. At Locus, domain expertise came first.
The company's founder holds a doctorate in civil engineering and he developed the first environmental information management prototype as a graduate researcher at Carnegie Mellon in the 1980s. When Locus launched the world's first commercial SaaS product for environmental information management in 1999, it was built by engineers who already understood the data it would manage.
That standard has held for nearly 30 years. Every R&D and customer-facing employee holds an advanced degree in engineering, chemistry, geology, biology, or a related discipline, or brings direct professional EHS experience. On the software engineering side, Locus is headquartered in Mountain View, California, and senior technical leaders have come from Hewlett-Packard, PeopleSoft, and Salesforce. The result is a team that is fluent in both the science and the software.
Our expertise runs through the whole team — shaping product decisions, guiding implementations, and backing up every customer support interaction.
04 // A Deep Bench
Locus does not separate product knowledge from implementation. The same depth that shapes the software also guides every customer onboarding — from data migration through go-live and beyond.
A domain expert reviews your regulatory environment, existing data sources, and KPIs before any configuration begins.
Software is aligned to your actual compliance program, not forced into a pre-built template.
Historical environmental data is evaluated for integrity before migration. Anomalies are flagged and documented, not silently moved.
A live configuration review is completed and documented before handoff, with a full record retained for audit purposes.
Dedicated adoption support from a domain expert, not a commercial call center. US-based, employed directly by Locus.
That person oversees the full implementation, serves as the primary point of contact, and is accountable for ensuring that the software configuration reflects how the customer's actual compliance program operates. Because domain knowledge and product knowledge live in the same team, there is no translation layer between what a customer needs and what gets built.
Data migration at Locus is treated as a scientific exercise rather than a technical one. Implementation specialists evaluate the integrity of historical environmental data before moving it, flag anomalies in legacy datasets, and document every transformation so customers retain a defensible record of how their data was brought forward.
07 // Gaining Clarity
Claims about domain expertise are easy to make and hard to verify in an RFP process. These questions surface the real answer quickly.
Do the people who will implement my software hold relevant environmental or safety credentials, or are they generalist project managers?
Are your support staff employed directly by your company and trained in EHS compliance, or are they a third-party call center?
Who on your product team has worked in EHS compliance in the field — and in what role and industry?
How do you handle data migration? Do you evaluate the integrity of legacy environmental data before moving it?
Can your implementation team describe the regulatory obligations that apply to my industry without being briefed first?
08 // Software Demonstration
09 // FAQ
Yes. Every R&D and customer-facing employee at Locus holds an advanced degree in a relevant science or engineering discipline or brings direct professional EHS experience. This is a company-wide standard, not a characteristic limited to senior staff or account leadership.
Credentials held across the Locus team include EPA Universal Technician (refrigerant handling), Certified Refrigerant Compliance Manager (CRCM) through the National Registry of Environmental Professionals, Certified Environmental Auditor (CEA), Certified Environmental and Safety Compliance Officer (CESCO), Certified Hazardous Materials Manager (CHMM), FEMA Hazard Mitigation, Envision Sustainability Professional, and ISO 9000/9001 quality program administration, among others.
Each customer is assigned a dedicated implementation manager with domain expertise relevant to their sector and compliance program — not a generalist project coordinator. That person is accountable for the full implementation and serves as the primary point of contact from initial discovery through the 30-day post-go-live customer success incubator.
Yes. Locus support staff are employed directly by Locus, based in the United States, and held to the same domain expertise standard as the rest of the organization. Locus does not use a commercial call center for customer support.
Locus treats data migration as a scientific exercise rather than a technical one. Implementation specialists evaluate the integrity of historical environmental data before migrating it, flag anomalies in legacy datasets, and document every transformation so customers retain a defensible and auditable record of how their data was brought forward.
The Locus leadership and expert team page profiles individual team members and links to their published articles on topics ranging from refrigerant compliance and embodied carbon to water quality monitoring and AI for environmental data. Visit locustec.com/company/executive-team/ to explore their backgrounds and recent thinking.